At Kenwood Mortgage Investments, Inc. (“Kenwood”), maintaining our customers’ trust and confidence is a high priority, and we welcome this opportunity to describe our Privacy Policy and the steps we take to protect your personal information. This Privacy Policy governs the manner in which Kenwood collects, uses, maintains and discloses information collected from all users and visitors of our websites (“User”).

Kenwood, its corporate family of offices (“affiliates”) and employees, are dedicated to protecting the privacy of all User nonpublic personal information. Respecting and protecting User privacy is vital to our business, and keeping User information private our top priority. By explaining our Privacy Policy to you, we trust that you will better understand how we keep the User information we collect private while using it to serve you better.
INFORMATION WE SHARE and OUR PLEDGE

We believe that your privacy should never be compromised. At the same time, we want to deliver to you the mortgage loan(s) and financial services and products you need to accomplish your goals. In order to provide these services and products, we collect information from a variety of sources, such as:

  • Information you provide us on applications or other forms, such as name, address, social security number, income, assets, etc.;
  • Information we receive from an outside company, such as a referring broker, lender, bank, financial institution, credit bureau, or employment verification vendors; and
  • Information about your transactions or experience with us, such as property value appraisals, your payment history with us, etc. We use the personal information collected from you for the purposes for which it was collected (such as to provide you with the services you have requested), to respond to customer service inquiries, to anticipate and resolve problems with our website, and for our own internal operations and analysis.

Except as permitted or required by law and as set forth in this Privacy Policy, we do not disclose, sell, rent, loan, trade or lease any personally identifying User information collected at our website to any third party outside of Kenwood. Specific exception to this would include our disclosure of your personal information to third parties as necessary to complete your transaction or request and to perform services for you on your behalf. Circumstances when your User information may be disclosed outside of Kenwood include, but are not limited to, the following:

  • To assist in the completion of a transaction or request that you initiate;
  • With your consent or direction;
  • To obtain loan approval from our lenders and private investors;
  • To companies and/or agents that perform services in connection with administering, processing, underwriting, and servicing your transaction or request;
  • As otherwise necessary to service your transaction or request, or as permitted by law; and
  • Government agencies or consumer reporting agencies for specific and limited purposes necessary to protect against fraud, and/or comply with a legal investigation or regulatory requirement.

We may disclose User information to those agents, representatives and third parties that market our services and products and administer and service User accounts on our behalf. Our Privacy Policy applies, to the extent required by law, to its agents, representatives and third parties when they are acting on behalf of Kenwood. Such companies may include bulk mailing or direct marketing companies, market research firms and marketing consultants. Additionally, we may disclose this information to other real estate, financial institutions, loan servicing agents and investors with which we have joint lending relationships and/or marketing agreements.

We do not access information about your identity while you browse our website. You remain anonymous to us. While you view our site, our system tracks the pages you visit, the pages you download, the website you came from, and notes your IP address (but not your identity). We may also place a “cookie” on your computer that tracks your use of our website. A cookie is a piece of data that is stored in your hard drive. It takes up very little room on your system, and helps us estimate the number of Users that access our website and determine the areas of our site that are the most popular. We would additionally use this information to gather broad demographic information to help us decide how to better implement and customize User experience of our website, and for routine maintenance.

You can remain anonymous while browsing our website, but once you complete an application for a loan, we will use your information stated therein to determine if you are eligible for the loan you requested and in accordance with the terms of this Privacy Policy.

SECURITY DISCLOSURE

Information about any User that is maintained on our systems is protected using industry standard security measures that include but is not limited to security measures in place to protect the loss, misuse and alteration of the information under our control. All data is protected using the most advanced methods available. However, due to the nature of the Internet, computer networks, systems and other factors, we cannot guarantee that the information submitted to, maintained on, or transmitted from our systems will be completely secure.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), third parties may unlawfully intercept or access transmissions or private communications (ie: no e-mail transmission over the internet is guaranteed secure), or we may be forced to disclose information to the government or third parties under certain circumstances as required by law.

Finally, we reserve the right to disclose User information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Kenwood’s rights or property, other Users, or anyone else that could be harmed by such activities. We also reserve the right to disclose User information when we believe in good faith that the law requires it.

LINKS

Please be aware that we may provide links to third party websites from our website as a service to our Users and when you click on one of these links, you are going to another website even though our logo, banner or tool bar may still be visible. We are not responsible for the content or information collection practices of those websites. We have no ability to control the privacy and data collection practices of such websites and the privacy policies of such websites may differ from ours. Therefore, we encourage you to review and understand the privacy policies of such websites before providing them with any information.

If you came to our website through a link on a third party website, we may be required, as part of our agreement with that third party website, to provide them with aggregate data or some personally identifying information.

OPT-OUT

We provide Users the opportunity to opt-out of receiving communications from us and our affiliates. If you no longer want to receive future communications, please email notification to us at info@kenwoodmortgage.com and place the word “Unsubscribe” in the ‘Subject” field before submitting. Your e-mail address will be removed from our marketing list. Please note that participation in certain activities on our website may be limited if personally identifiable information is not submitted for the User.

QUESTIONS

We hope our Privacy Policy has answered your questions concerning this issue. Please feel free to direct any other questions you may have to info@kenwoodmortgage.com, or call us at (480)783-8800.

We reserve the right to amend the terms of this Privacy Policy from time to time. By using this website, you signify your agreement to our Privacy Policy. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, PLEASE DO NOT USE THIS WEBSITE. Your continued use of our website following the posting of amendments to these terms will mean you accept those changes.